Terms & Conditions
Highline Aesthetics Denver
(Allure Aesthetics LLC, doing business as Highline Aesthetics Denver)
Effective Date: August 28, 2026
1. Acceptance of Terms
By accessing or using the Highline Aesthetics Denver website (highlineaestheticsdenver.com) (the "Site") or booking or receiving services from Highline Aesthetics Denver, operated by Allure Aesthetics LLC ("Highline," "we," "us," or "our"), you agree to these Terms & Conditions ("Terms"). If you do not agree, please do not use the Site or our services.
2. About Our Services
Highline Aesthetics Denver provides medical aesthetics and wellness services, which may include injectables, skin treatments, and related consultations. The Site provides information about our services and allows you to book appointments online.
These Terms govern your use of the Site. Your specific treatment will also be governed by any consent forms, intake forms, and treatment-specific agreements you sign in person or electronically before receiving services — those documents take priority over this general Site policy where they address the same topic.
3. Age Requirement
Our services are intended for adults 18 years of age or older. Clients age 16 or 17 may receive select services with a signed parental or legal guardian consent form on file; the parent or guardian is not required to be present at the appointment. Clients under the age of 16 are not eligible for services. By booking an appointment or using the Site, you represent that you meet these age and consent requirements.
4. Appointments, Cancellations, and No-Shows
- Appointments booked online or by phone are subject to availability and confirmation.
- Cancellation policy: We require at least 24 hours' notice to cancel or reschedule an appointment without charge. Cancellations or no-shows with less than 24 hours' notice may be charged a $50 fee.
- A credit card or deposit may be required to hold certain appointments; this will be disclosed at the time of booking.
- We reserve the right to reschedule or cancel an appointment due to provider availability, illness, or other circumstances, and will make reasonable efforts to notify you promptly.
5. Payments
- Prices for services are as quoted at the time of booking or consultation and are subject to change.
- Payment is due at the time of service unless other arrangements have been made in advance.
- Online payments and deposits are processed through Stripe; in-person payments may be processed through our point-of-sale card terminal. We do not store your full card number on our own systems.
- Membership or package payments, if applicable, are governed by the specific terms of that membership or package agreement.
6. Medical Disclaimer
- Our services are provided by qualified professionals, but individual results vary and we cannot guarantee specific outcomes.
- A consultation is required before certain treatments to assess whether a treatment is appropriate for you. You are responsible for providing accurate and complete information about your medical history, allergies, medications, and any conditions relevant to your treatment.
- Information on the Site is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with our clinical staff about whether a treatment is right for you.
- We reserve the right to decline or discontinue treatment for any client where, in our professional judgment, it is not safe or appropriate to proceed.
- Photos and testimonials on the Site (if any) reflect individual results and are not a guarantee that you will experience the same outcome.
7. Use of the Website
You agree to use the Site only for lawful purposes. You may not:
- Use the Site in any way that could damage, disable, or impair it
- Attempt to gain unauthorized access to any part of the Site or its related systems
- Use automated means (bots, scrapers, etc.) to access the Site without our permission
- Post or transmit anything unlawful, harmful, or infringing while interacting with the Site (for example, through any contact or booking form)
8. Intellectual Property
All content on the Site — including text, graphics, logos, photos (including before/after photos we own or have rights to use), and design — is the property of Highline Aesthetics Denver or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use this content for commercial purposes without our written permission.
If you submit photos, reviews, or testimonials to us and consent to their use, you grant us permission to use them on the Site and in marketing materials consistent with any consent form you sign; you may withdraw that consent for future use at any time by contacting us, though we may not be able to remove content already distributed.
9. Third-Party Links and Services
The Site may link to third-party websites or use third-party services (such as our online booking platform, payment processors, or social media pages) that we do not control. We are not responsible for the content, policies, or practices of any third-party site or service. Use of those sites/services is subject to their own terms and privacy policies.
10. Limitation of Liability
To the fullest extent permitted by law, Highline Aesthetics Denver and its owners, employees, and contractors are not liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or our services. Nothing in these Terms is intended to limit any liability that cannot be excluded under applicable law, including liability for gross negligence or willful misconduct, or any liability specifically addressed in a signed treatment consent form.
11. Indemnification
You agree to indemnify and hold harmless Highline Aesthetics Denver and its owners, employees, and contractors from any claims, damages, or expenses (including reasonable attorney's fees) arising from your misuse of the Site, your violation of these Terms, or inaccurate information you provide to us in connection with a treatment.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will be conducted in Denver, Colorado (or another format we mutually agree to, including by video conference) before a single arbitrator, and the arbitrator's decision will be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
You and Highline Aesthetics Denver each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action. Nothing in this section limits any right you may have to bring a matter before a government agency where that right cannot be waived under applicable law.
13. Changes to These Terms
We may update these Terms from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site or our services after changes take effect means you accept the updated Terms.
14. Contact Us
Questions about these Terms:
Highline Aesthetics Denver
39 W. 11th Ave., Denver, CO 80204
Email: hello@highlineaestheticsdenver.com
Phone: (720) 778-0189